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How user friendly system can change the whole world for your hospitality and travel services What Hospitality and Travel Project need? Hospitality and travel sector is moving so fast that it’s difficult to keep pace with other companies. In this time of tough competition, it’s really important to keep yourself updated. Sharing with you a client experience of how we work and what benefits companies get. Problem Statement The Australian based cruise company was making customer bookings via an Agent portal that wasn’t intuitive. The interface of the Agent portal wasn’t user-friendly and users faced a lot of issues while setting up cruises, users, reports. There was a need to replace the existing system for Agents and build two parallel systems, one for customers so that they can make bookings on their own and other for a Call centre who can make bookings on behalf of calling customers. Solution provided The previous platform was built on Web Forms Technology ...